Privacy Policy

Privacy Policy

Last updated: 17-02-2026

 

1. Controller Information

OH MI KOT
Based in the Netherlands
Email: connect@ohmikot.com
Chamber of Commerce (KvK): 97246921
VAT number: NL005257995B53

OH MI KOT is the data controller responsible for the processing of personal data as described in this policy.

 

2. Scope

This Privacy Policy applies to all visitors, customers, and users of the OH MI KOT website, webshop, and services, including international customers.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification data (name, surname)

  • Contact details (email address, phone number)

  • Billing and shipping address

  • Order, payment, and transaction data

  • Account information (if applicable)

  • Communication records

  • Technical data (IP address, browser type, device data)

  • Website usage data via cookies and analytics

Payment details are processed securely by third-party payment providers. We do not store credit card information.

 

4. Purposes & Legal Basis

We process personal data for the following purposes:

  • Order processing and delivery

  • Customer service and communication

  • Legal and tax compliance

  • Fraud prevention and security

  • Website optimization and analytics

  • Marketing communications (only with explicit consent)

Legal bases under GDPR Article 6 include:

  • Performance of a contract

  • Legal obligation

  • Legitimate interest

  • Consent


5. Sharing of Personal Data

We do not sell personal data.

We may share data with trusted third parties such as:

  • Payment providers

  • Shipping and logistics partners

  • Hosting and IT providers

  • Accounting or legal advisors

All third parties are contractually bound to confidentiality and GDPR compliance.

 

6. International Data Transfers

Personal data may be transferred outside the European Economic Area (EEA). Where applicable, appropriate safeguards such as Standard Contractual Clauses or recognized adequacy mechanisms are applied.

7. Data Retention

Personal data is retained only as long as necessary for contractual, legal, and operational purposes. After that, data is securely deleted or anonymized.

8. Security Measures

We implement appropriate technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure.

9. Your Rights

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Dutch Data Protection Authority

10. Cookies

We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.

11. Governing Law

This Privacy Policy is governed by Dutch law.

 

 

TERMS & CONDITIONS

Last updated: 17-02-2026

1. Applicability

These Terms apply to all offers, orders, and agreements concluded via the OH MI KOT webshop.

2. Products

All products are physical goods. Colors and materials may vary slightly due to screen settings and production characteristics.

3. Prices

All prices are stated in EUR unless otherwise indicated and exclude shipping costs unless explicitly stated.

We reserve the right to correct pricing errors.

4. Orders & Payment

Orders are binding once payment is completed. OH MI KOT reserves the right to refuse or cancel orders in cases of suspected fraud or errors.

5. Shipping & Delivery

Estimated delivery times are indicative and not guaranteed. OH MI KOT is not liable for delays caused by carriers, customs, or force majeure.

Customs duties, import taxes, and local charges are the responsibility of the customer.

6. Returns & Refunds

Returns are governed by our Return & Refund Policy.

7. Liability

OH MI KOT’s liability is limited to the purchase amount of the product concerned. Indirect or consequential damages are excluded where permitted by law.

8. Intellectual Property

All content, designs, texts, and images are the intellectual property of OH MI KOT and may not be used without written permission.

9. Governing Law & Jurisdiction

All agreements are governed by Dutch law. Disputes shall be submitted to the competent court in the Netherlands.

 

RETURN & REFUND POLICY

  • Returns accepted within 14 days of receipt

  • Items must be unworn, unused, and in original condition

  • Return shipping costs are the responsibility of the customer

  • Original shipping fees are non-refundable

  • Refunds are processed within 14 days after receipt of the returned item

  • Sale or discounted items are final unless defective

Return instructions are provided upon request.

 

SHIPPING POLICY

We ship worldwide.

Shipping costs are calculated at checkout.
Estimated delivery times vary by destination and carrier.

OH MI KOT is not responsible for:

  • Customs delays

  • Import taxes or duties

  • Carrier-related delays or losses